Add a pre-written note
Addition of a pre-written word on a premium card. French text on front, English on back. Please include the sender's name(s) to inform the recipient of the origin of the gift, which will be handwritten on the card.
If you'd like to include a note in a pretty greeting card without a pre-written text, please choose one here.
Here are the pre-written texts by author Stéphanie Gélinas:
Get well soon :
Get well soon to a brave, precious and much-appreciated person. Your absence is already being felt, can't wait to have you back! For now, take the time you need. Above all, don't give up! May this gift bring a touch of comfort to your day. With warmth, support and positive energy,
Thanks for your trust :
Thank you. Thank you. Thank you. They say repetition is necessary to reinforce an idea! So, with heartfelt gratitude, thank you for the trust. It gives wings. It's the best form of recognition, the essential foundation for a successful collaboration - ours. And what if this is just the beginning?
For a difficult time:
Life has its ups and downs. It has its shadows and its light. I'd like to lighten the burden on your heart during this challenging period. I promise you, better days will come; the sun always shines behind the clouds! For now, let me offer you a thought that I hope will be a soothing balm for your heart. Never forget: your strength is immense and you have my support. With warmth,
DELIVERY
Which delivery company is responsible for delivering my box?
Shipping is available within Canada only. In Quebec and Ontario, shipping is via Canada Post, Nationex or Purolator. For volume orders, delivery may be made via other carriers.
Please note that it is your responsibility to ensure the accuracy of the shipping address when confirming your order.
What are the shipping rates?
Standard shipping, Ontario and Quebec: free shipping for orders over 80$.
Standard shipping for orders under 80$: 9.95$, flat rate.
Standard shipping to other Canadian provinces: 14.99$, flat rate.
What is the delivery time for orders?
All boxes will be dispatched within 48 hours of payment of the order. Allow 1-2 business days for delivery. Please note that personalized items and special requests may cause additional delays.
I need my order to be delivered ASAP. Do you have any accelerated delivery options?
Other than direct pick-up at our Gatineau workshop, a minimum of 24 working hours is required for shipping. Same-day delivery is currently not possible.
Can I track my order?
As soon as your order is handed over to Purolator, Nationex or Canada Post, you will receive a confirmation email with a tracking number and a direct link to track your package. Click on the link and track your order whenever you like!
Please note that if you miss your delivery, your package will be handed over to the closest post office. You will then have 5 business days to collect it before the package is sent back to us. Should you wish for a second delivery attempt, it is your responsibility to contact Purolator, Nationex or Canada Post within the 5 business days deadline. If the package is sent back to us, we can arrange to have it shipped out again at your request and you will be charged for all costs and fees.
RETURNS, CANCELLATIONS AND MODIFICATIONS
Your satisfaction is our top priority. Our products are carefully selected and packed with the utmost care, and we want to give you the best unboxing experience.
Can I make an exchange?
Yes, exchanges are accepted. Kindly get in touch with us within 5 business days after receiving your order. Please note that you will be charged for all shipping fees related to the exchange (returning the original order and shipping for the new order).
Can I get a refund?
All sales are final. If you experience any issues with your order, we ask you to kindly get in touch with us within 5 business days after receiving your order. Please provide pictures and make notes of all issues and defects. We will examine your request and get back to you as soon as possible.
Can I modify or cancel an order?
For all modifications or cancellations, kindly get in touch with us as soon as possible by sending us an email at info@shopmoica.ca. We will not accept any requests for modifications or cancellation after the order has been shipped.
