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Refund policy


Can I get a refund?

All purchases are final. For any problem, please contact us within 5 days of the date of receipt of your package. We kindly ask you to provide a photo reflecting the content received and to state the reason for your dissatisfaction. We will make sure to review the situation as soon as possible.

Can I modify or cancel an order?

For any modification or cancellation, please contact us as soon as possible, by email at Info@shopmoica.ca . No order can be modified or canceled once it has been shipped.


Are the products included in the gift box guaranteed?

Shop me, it was responsible for finding hundreds of wonderful products from producers, artisans and local businesses in order to prepare superb gift boxes. Supplier warranty policy applies. In case of breakage or defect of an item, do not hesitate to contact us . We'll take care of joining the supplier and you inform of the return process, as appropriate .