RETURNS, CANCELLATIONS AND MODIFICATIONS

Your satisfaction is our top priority. Our products are carefully selected and packed with the utmost care, and we want to give you the best unboxing experience.

Can I make an exchange?

Yes, exchanges are accepted. Kindly get in touch with us within 5 business days after receiving your order. Please note that you will be charged for all shipping fees related to the exchange (returning the original order and shipping for the new order).

Can I get a refund?

All sales are final. If you experience any issues with your order, we ask you to kindly get in touch with us within 5 business days after receiving your order. Please provide pictures and make notes of all issues and defects. We will examine your request and get back to you as soon as possible.

Can I modify or cancel an order?

For all modifications or cancellations, kindly get in touch with us as soon as possible by sending us an email at info@shopmoica.ca. We will not accept any requests for modifications or cancellation after the order has been shipped.